Privacy Policy

Last Updated: 05/06/2026

1. Introduction

Isatrad Properties (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, submit enquiries, request media licences, or otherwise interact with our services.

By using our website or providing your personal information, you agree to the practices described in this Privacy Policy.

2. Who We Are

Isatrad Properties

Email: policy@isatradproperties.com

For any questions regarding this Privacy Policy or your personal information, please contact us using the details above.

3. Information We Collect

We may collect and process the following information:

Information You Provide

  • Full name
  • Email address
  • Telephone number
  • Postal address
  • Company or organisation details
  • Property enquiry details
  • Media licence request information
  • Communications sent to us

Information Collected Automatically

When you visit our website, we may collect:

  • IP address
  • Browser type and version
  • Device information
  • Website usage data
  • Pages visited
  • Date and time of access

4. How We Use Your Information

We may use your information to:

  • Respond to enquiries and requests
  • Provide property-related services
  • Process media licensing requests
  • Prepare and administer agreements
  • Communicate with clients and customers
  • Improve our website and services
  • Protect and enforce our legal rights
  • Comply with legal obligations

5. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on one or more of the following legal bases:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Protection of legal rights

6. Sharing Your Information

We do not sell your personal information.

We may share information where necessary with:

  • Professional advisers (including solicitors, accountants, and insurers)
  • Service providers supporting our business operations
  • Regulatory authorities where required by law
  • Courts or legal authorities where necessary to protect our rights

Any sharing will be limited to what is reasonably necessary.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access
  • Loss
  • Destruction
  • Alteration
  • Disclosure

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide services
  • Manage enquiries
  • Maintain business records
  • Comply with legal obligations
  • Protect intellectual property rights
  • Resolve disputes

Information that is no longer required will be securely deleted or anonymised where appropriate.

9. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent where processing relies on consent

Requests may be submitted using the contact details provided in this Policy.

10. Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website performance.

You may manage cookie preferences through your browser settings.

11. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

12. Media Licensing and Intellectual Property Requests

Where you submit a Media Usage Request Form or enter into a Media Usage Licence Agreement with Isatrad Properties, we may retain relevant personal information and correspondence for the purposes of:

  • Assessing licence applications
  • Managing licence agreements
  • Protecting intellectual property rights
  • Enforcing contractual obligations
  • Resolving disputes

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated revision date.

14. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Isatrad Properties

Email: privacy@isatradproperties.com

If you are dissatisfied with how we handle your personal information, you may have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

Website: https://ico.org.uk